Refund Policy (Work with Script)
1. Direct Website Purchases (14-Day Money-Back Guarantee)
I want you to be completely satisfied with Work with Script. In accordance with European Union guidelines for digital goods, and as a commitment to my users, I offer a full, no-questions-asked refund within 14 days of your purchase for licenses bought directly through this website. If the software doesn't fit your workflow, you will get your money back.
How to Request a Refund for Direct Purchases
To request a refund for a website purchase, please send an email to workwithscript.support@gmail.com with the following details:
- The email address you used for the purchase.
- A screenshot of your receipt.
- Your Lemon Squeezy order number.
I will process your refund manually through my payment provider (Lemon Squeezy) as quickly as possible. Once issued, it may take a few business days for the funds to appear in your account depending on your payment method.
2. Purchases Made Outside This Website (App Store, Steam, etc.)
If you purchased Work with Script through a third-party storefront, marketplace, or platform — such as Apple's Mac App Store or Steam (Valve) — your purchase, payment processing, and refund rights are handled exclusively by that respective storefront. I do not have access to external payment transactions, accounts, or billing records, and cannot issue direct refunds for purchases made outside this website.
To request a refund for third-party purchases, please use the official support tools of the platform where you acquired the software:
- Apple Mac App Store: Request a refund through Apple's official portal at reportaproblem.apple.com according to Apple's refund guidelines.
- Steam (Valve): Submit a refund request via Steam Support at help.steampowered.com in accordance with Steam's refund policy (generally within 14 days of purchase and under 2 hours of playtime).
- Other Authorized Retailers: Please contact the specific store, reseller, or marketplace where you originally completed the transaction.